Sales Policy

Effective Date: January 15, 2025

Welcome to Crystal Jewelss! We are committed to providing you with a seamless and enjoyable shopping experience. This Sales Policy outlines the terms and conditions governing your purchases on our website, www.crystaljewelss.com. By making a purchase, you agree to the terms specified below.

1. Pricing and Payment

  • Currency: All prices are displayed in U.S. Dollars (USD) and are subject to change without prior notice.
  • Payment Methods: We accept secure payments through major credit cards (Visa, MasterCard, American Express), PayPal, and other methods specified during checkout.
  • Additional Charges: Applicable taxes, duties, and shipping fees will be calculated at checkout and added to your order total.

2. Order Process

  • Placing an Order: Orders can be placed online through our website. Upon placing an order, you will receive an email confirmation with your order details.
  • Order Verification: Please review your order carefully before completing the purchase. If changes are needed, contact us immediately at contact@crystaljewelss.com.
  • Processing Time: Orders are typically processed within 1-3 business days.

3. Shipping and Delivery

  • Shipping Options: We offer standard and expedited shipping options within the United States. Shipping fees and estimated delivery times are displayed during checkout.
  • Shipping Confirmation: Once your order is shipped, you will receive a confirmation email with a tracking number to monitor the delivery progress.
  • Delays: While we strive for timely deliveries, Crystal Jewelss is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

4. Product Availability

  • Stock Status: All products are subject to availability.
  • Out-of-Stock Items: In the rare case that an item becomes unavailable after you place your order, we will notify you promptly with options for a replacement or a full refund.

5. Cancellations

  • Cancellation Period: Orders can be canceled within 24 hours of placement. After this period, the order will be processed, and cancellations may no longer be possible.
  • Cancellation Requests: To cancel an order, email us at contact@crystaljewelss.com with your order details.

6. Returns and Refunds

For details on returning or exchanging items, please review our Refund and Returns Policy.

7. Promotions and Discounts

  • Promotional Offers: Discounts, promotional codes, and special offers are valid for a specified period and cannot be combined with other offers unless explicitly stated.
  • Right to Modify: Crystal Jewelss reserves the right to cancel or modify promotions without prior notice.

8. Customer Support

Our dedicated customer support team is here to assist you with any questions or concerns regarding your order:

We aim to respond to inquiries within 24–48 hours on business days.

9. Liability

  • Limited Liability: Crystal Jewelss is not responsible for any indirect, incidental, or consequential damages resulting from the use of our products or services.
  • Product Use: Customers are responsible for the proper use and care of purchased items as outlined in product descriptions.

10. Governing Law

This Sales Policy is governed by the laws of the United States. By placing an order on our website, you agree to comply with these terms and conditions.

11. Contact Us

If you need further assistance or have questions about our Sales Policy, please contact us:

Thank you for choosing Crystal Jewelss. We are dedicated to providing you with high-quality products and an exceptional shopping experience.