Payment Policy

Effective Date: January 15, 2025

At Crystal Jewelss, we prioritize providing a secure and convenient payment process for all our customers. This Payment Policy outlines the accepted payment methods, transaction procedures, and important terms to ensure a seamless shopping experience on our website, www.crystaljewelss.com.

1. Accepted Payment Methods

We offer multiple payment options to make your shopping experience smooth and flexible:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • PayPal: Secure payment processing through your PayPal account.
  • Gift Cards: Redeem valid Crystal Jewelss gift cards at checkout.

2. Payment Security

Your financial security is our top priority:

  • Encrypted Transactions: We use industry-standard encryption (SSL) to safeguard your payment information during all transactions.
  • Secure Processing: Payment details are securely processed and are not stored on our servers.

3. Payment Authorization

  • Immediate Authorization: Payments are authorized and charged at the time of purchase.
  • Processing Orders: Orders will only be processed once payment is successfully completed.
  • Payment Issues: If a payment fails or encounters authorization issues, your order may be delayed or canceled. You will be notified promptly for resolution.

4. Currency

  • Pricing in USD: All prices on our website are listed and charged in U.S. Dollars (USD).
  • Currency Conversion: If your bank account uses a different currency, your payment provider will convert the amount based on their exchange rate, which may include additional fees.

5. Taxes and Duties

  • Sales Tax: Applicable sales tax will be calculated and displayed at checkout, as required by state and local regulations.
  • Additional Fees: Customers are responsible for any customs duties, import taxes, or fees applicable to their location.

6. Refunds and Payment Reversals

  • Refund Processing: Refunds will be issued to the original payment method used for the purchase.
  • Processing Time: Allow 7–10 business days for refunds to reflect in your account, depending on your payment provider.

7. Order Confirmation

  • Confirmation Email: Once payment is successfully processed, you will receive an email with your order details.
  • Review Details: Please review the email and contact us immediately at contact@crystaljewelss.com if there are any discrepancies.

8. Fraud Prevention

  • Order Monitoring: Crystal Jewelss reserves the right to cancel or hold orders flagged for suspicious or fraudulent activity.
  • Verification Process: In such cases, customers may be required to provide additional verification to complete their purchase.

9. Gift Card Policy

  • Usage: Crystal Jewelss gift cards are redeemable only on our website.
  • Non-Refundable: Gift cards cannot be refunded or exchanged for cash.
  • Expiration: Please check the terms on your gift card for expiration details.

10. Contact Us

If you have any questions or require assistance with your payment, our team is here to help:

At Crystal Jewelss, we are dedicated to delivering a secure and hassle-free payment experience. Thank you for choosing us for your jewelry needs!