Privacy Policy

Effective Date: January 15, 2025

At Crystal Jewelss, your privacy is our top priority. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, www.crystaljewelss.com, or use our services. By accessing our website, you agree to the terms outlined in this policy.

1. Information We Collect

To provide you with the best experience, we collect the following types of information:

  • Personal Information: Includes your name, email address, phone number, shipping and billing addresses, and payment details, collected when you make a purchase or create an account.
  • Non-Personal Information: Includes your browser type, operating system, IP address, and browsing behavior on our website, collected through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process your purchases, manage payments, and deliver products to your specified address.
  • Customer Support: To respond to inquiries, resolve issues, and provide assistance related to your orders.
  • Marketing and Communication: To send promotional offers, newsletters, and updates about new products or services (you can opt-out at any time).
  • Website Improvements: To analyze user behavior, enhance functionality, and improve your browsing experience on our site.

3. Sharing Your Information

We respect your privacy and will never sell, rent, or trade your personal information. However, we may share information with trusted third parties to facilitate our services:

  • Payment Processors: To securely process transactions.
  • Shipping Companies: To ensure timely delivery of your orders.
  • Analytics Providers: To analyze website traffic and improve performance.

These third parties are obligated to use your information solely for the purpose of providing their services to Crystal Jewelss.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

  • Site Functionality: Cookies enable key features such as account login and shopping cart functionality.
  • Personalization: Cookies remember your preferences and browsing behavior.
  • Analytics: We analyze site traffic and usage patterns to improve our website and services.

You can manage or disable cookies through your browser settings. Please note that some features of our website may not function properly without cookies.

5. Data Security

We take strong measures to protect your personal information:

  • Encryption: All sensitive information, including payment details, is encrypted during transmission using industry-standard SSL technology.
  • Secure Servers: Your data is stored on secure servers with advanced protection protocols.
  • Regular Monitoring: Our systems are regularly monitored to detect and prevent unauthorized access or breaches.

While we strive to maintain the highest security standards, no system is entirely immune to threats. We recommend safeguarding your account credentials and notifying us immediately if you suspect unauthorized activity.

6. Your Rights

You have the following rights regarding your personal information:

  • Access and Review: Request a copy of the personal data we hold about you.
  • Update and Correct: Update inaccurate or incomplete information.
  • Delete Data: Request the deletion of your personal data, subject to applicable laws.
  • Opt-Out: Unsubscribe from promotional communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

To exercise your rights, email us at contact@crystaljewelss.com.

7. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or to comply with legal requirements. Any updates will be posted on this page with the revised “Effective Date.” Your continued use of our website signifies your acceptance of any changes.

8. Contact Us

For questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Thank you for trusting Crystal Jewelss. We are dedicated to protecting your privacy and ensuring a safe and enjoyable shopping experience.